Transportation Services maintains a complete service and repair facility at 1707 “Y” Lincoln NE. Work can be scheduled by calling (402) 472-7937, to ensure prompt service. All service, maintenance, and repair of vehicles in the Lincoln area should be performed at this facility.

When service, maintenance or repair is required on vehicle dispatched or assigned outside the Lincoln area, please use the following procedures.

Service
For oil change and related service, please take the vehicle to a garage recommended by Transportation Services honoring the Voyager Credit Card. Call (402) 472-7937 for the garage in your area.

Maintenance or Repair
Please coordinate the maintenance and repair of the vehicle with the Transportation Services shop to assure comprehensive use of warranty, benefit of available discounts and replacement with quality parts. Please call (402) 472-7937 for coordination and determination on whether to return the vehicle to Transportation Services for repair or have repair completed at a commercial facility. The individual responsible for the vehicle may authorize any maintenance or repairs costing less than $50.00. For any maintenance or repairs estimated to cost over $50.00 please coordinate with Transportation Services management or shop supervisor prior to authorizing any work by commercial facilities. Only minor repairs of an emergency nature and costing less than $50.00 are authorized at credit card service stations.

Approval may be obtained by calling (402) 472-2422, or 7937. After hours within the Lincoln calling area, call the University operator (402) 472-7211 for connection with the proper individual. After hours when out of the Lincoln calling area, call (800) 332-0265 for connection with the proper individual.

Failure to secure approval for service or repair expenditures over $50.00 may result in a charge to the user’s department.

Service, maintenance or repairs performed at stations honoring the Voyager Credit Card will be charged to the credit card. For all other commercial facilities, please submit invoices directly to the University of Nebraska-Lincoln, Transportation Services, 1707 “Y” Street, Lincoln NE 68588-0603. If a towing charge was incurred and that charge is not included on the repair invoice, a copy of the towing invoice should be included when mailing the repair invoice. In order to be considered for payment by Transportation Services all invoices should include date, license number, unit number, mileage, year, make, model, odometer reading, drivers signature, and a brief explanation of the maintenance or repair completed.

Tires
Vehicles in the Lincoln area should have tires replaced at Transportation Services. Out of the Lincoln area and faced with the necessity to replace tire(s), the driver should contact Transportation Services for replacement authorization at (402) 472-2422. The tire(s) may then be replaced at a factory outlet store, handling the same brand of tire installed on the vehicle. The same size, style, and quality tire should be installed unless otherwise authorized. Please be sure that the information concerning the vehicle appears on the company’s bill, together with the tire brand, type, and size, and the vehicles odometer reading at the time of tire mounting. The purchase invoice should then be mailed or delivered to Transportation Services to ensure prompt payment to the tire dealer.

Battery and Electrical System
The same methods and procedures outlined above should be taken in the event of an electrical system failure. Before having the battery replaced, please have a service garage determine the cause of the problem. A defective starter or charging system could cause indications of a defective battery. The vendor supplying the new battery should accept the old battery as trade as per EPA regulations.

Exhaust System, Suspension, and Shock Absorbers
The exhaust system, suspension, and shock absorbers, with a proper preventative maintenance program should last the life of the vehicle. If a failure on of one of these components does occur, contact Transportation Services for repair authorization.

NOTE: The above items, if cost more than $50.00, must be approved by Transportation Services.