Accounting, Finance & Bursar
Our Promise
We exist to provide dependable business support and promote financial stewardship for the university community.
Value We Create
Financial Excellence
Provide accurate and consistent information.
Encourage Collaboration
Work together to achieve a common goal.
Spark Happiness
Generate fun and instill joy.
Everyone Matters
Provide valuable customer service and guidance.
How We Create It
Cultivate Potential
Invest in professional growth for employee and departmental success.
Dynamic Leadership
Invest in professional growth for employee and departmental success.
Supportive Community
We value teamwork and encourage one another.
Automation & Energy Management
Our Promise
We deliver smart, reliable, welcoming spaces.
Value We Create
We create an environment for Learning and Research
We eliminate waste
We proactively seek solutions
How We Create It
We are a team
We serve our customers
We empower and invest in our employees
We finish the job
Benefits, Retirement, & Risk Management
Our Promise
We exist to educate and equip everyone regarding their benefits by listening, supporting and instilling trust during every interaction.
Value We Create
Excellent Service
Listen First—then Support, Advocate, Sympathize & Be Patient
Opportunities, Guidance, & Benefits Education
Accurately Maintain Employee Records
Timely & Accurate Answers with Follow-up
How We Create It
Family, Trust, Kindness, Positivity, Support & Communication
Take Time to Do the Job Correctly & Responsibly
Open-Minded, Flexible & Adaptable
Our Door is Always Open
Budget & Business Analytics
Our Promise
We exist to support our customers’ progress through consistent, reliable and creative budget, financial and operational solutions.
Value We Create
Design & Integrate Systems & Processes
Continuous Assistance with Process Refinement
Navigate Requirements
Validation & Reporting
Analysis & Interpretation
How We Create It
Be a Part of Our Customers' Teams
Prioritize Two-Way Communications
Technical Expertise & Creativity
Buildings Systems Maintenance
Our Promise
Provide a safe and comfortable environment in world-class facilities by delivering exceptional service for the University of Nebraska community.
Value We Create
Quality Environment
Create a great university experience by providing a safe and comfortable environment for all.
Service & Repairs
We strive to provide dependable services with high quality repairs.
Provide Solutions
Collaboration of skills and knowledge with no boundaries.
How We Create It
Customer Relations
Building positive relationships through effective communication with the university community.
Quality Employees
We uphold our organizational values of integrity, dependability and knowledge.
Teamwork
Collaboration for the advancement of the university.
Business and Finance Business Center
Our Promise
We provide expert financial and HR support to Business and Finance staff to keep the University infrastructure running smoothly.
Value We Create
Assistance Navigating HR & Payroll Processes
Process Invoices & Billings Efficiently & Accurately
Cash Handling & Deposits
Prompt Reconciliation & Reporting
How We Create It
Focus on Customers Needs to Develop Efficient Processes & Procedures
Deliver Reliable, Friendly & Professional Service
Excellent Service through Effective Communication & Teamwork
Business Systems, Emergency Preparedness & Security
Our Promise
We empower informed decisions and promote efficiency.
Value We Create
Share Knowledge
Ensure Quality
Increase Transparency
How We Create It
We have a helpful and welcoming attitude
We go the extra mile to earn our customers’ trust
We provide responsive and creative service
Custodial Services
Our Promise
We exist to provide a safe and clean environment by utilizing sustainable and efficient products, procedures and equipment with awareness for the facilities needs for the good of the campus community.
Value We Create
Proactive & Transparent Communication
Trusting & Diverse Relationships
Safe & Healthy Environment
Safety & Security for Our Staff & Campus
Environmentally Responsible Products & Sustainable Processes
How We Create It
Encourage & Support Team Education
Ownership & Pride in our Work
Team Trust, Communication & Fun
Shifts, Benefits, & Opportunity
Effective & Innovative Equipment & Supplies
Custodial Shop & Integrated Pest Management
Our Promise
We exist to facilitate custodial department operations by maintaining and keeping custodial machines in good operating order by completing projects in a timely basis by fostering good communication for the good of the custodial department and the university in general.
Value We Create
Remove Pests to Create a Clean Environment
Prevent Breakdowns of Equipment & Dispensers
General Shop & Repair Duties
Clean & Positive Environment
Excellent Customer Service
How We Create It
Personal Interactions & Good Communication
Quickly Respond to Requests by Customers
Meet Customer Expectations to the Best of Our Abilities
Know Our Areas & Equipment
Be Problem Solvers
Employee Assistance Program
Our Promise
We exist to cultivate and encourage mental wellness by empowering resilience and growth for the good of faculty, staff and the university community.
Value We Create
Increased Work Productivity
Be a Welcoming & Safe Place
Help to Cope With Change
Teach Self-Advocacy
Resource Support Services
How We Create It
Facilitate Strategies to Reduce Stress
Provide Timely Response in a Caring Manner
Empowering Individual Choice & Change
Protect Confidentiality
Education & Guidance
Employee Relations & Compensation
Our Promise
We are committed to positively engaging with individuals, creating exceptional recruitment and retention experiences, and forming genuine relationships while facilitating HR processes, services, and training for our diverse stakeholders.
Value We Create
Relationships
Developing and building people focused relationships while engaging and partnering with flexibility.
Facilitate HR Processes
Facilitating HR processes consistently aspiring to generate quality and positive customer experience.
Active Listening
Listening to understand needs, listening with patience, listening with empathy, listening to engage.
How We Create It
Exceptional Service
Going beyond normative to create exceptional service and customer experience.
Positive Experiences
Creating positive experiences through listening, patience, attentiveness, and engagement.
Options & Alternatives
Offering adaptability, flexibility, creative options and alternatives blended with a “we can make it work together” attitude.
Environmental Health & Safety
Our Promise
We exist to design and administer highly reliable and practicable programs to achieve occupational safety, bio-safety, radiation safety, and environmental protection.
Value We Create
Hazard Mitigation
Protection of human and physical resources, the environment, and institutional reputation.
Compliance
High level of compliance with regulatory requirements and reduced regulatory burden for the campus community.
Informed Stakeholders
Competent and accessible staff that provide meaningful and expert guidance, information, and feedback to campus stakeholders.
How We Create It
Collaboration
We collaborate with stakeholders to identify solutions that are responsive to their needs.
Effective Liaisons
We are effective liaisons with external regulators.
Expertise
We are skilled at interpreting and applying regulatory requirements to operations and activities unique to UNL.
Agility
We utilize our resources to maximize our agility in meeting shifting demands of the campus community and stakeholders.
Fleet Management
Our Promise
We exist to provide safe, well maintained, quality transportation.
Value We Create
Customer Service
Cost Effective
Positive Public Image
How We Create It
Trust in Our Team
Driven to Succeed
Courteous, Safe, & Diverse Environment
Inventory & Key Shop
Our Promise
We exist to provide timely, efficient, and accurate key services and materials for facilities and campus customers with friendly, trustworthy service.
Value We Create
Stock, Maintain, & Delivery of Needed Materials
Campus Keys & the Integrity of Key Systems
Friendly Service with Detailed Communication
Timely Arrangement of Cost Effective Purchases
Accurate Documentation & Inventory Counts
How We Create It
Professional, Courteous, & Friendly Service
Listening & Responding to our Customers’ Specific Needs
Teamwork Provides a Cost Effective & Efficient Experience
Landscape Services & Waste Management
Our Promise
We exist to provide a safe, scenic and educational environment by performing our responsibilities in a professional manner for the good of the campus community.
Value We Create
Provide Opportunities for Students & Help Facilitate Campus Events
Keep Campus Safe from Hazards
Provide an Attractive & Clean Campus Landscape
How We Create It
Continuous Improvement & Innovation
Incorporate New Technology to use our Resources in a Sustainable way
Help Each Other be Successful
Improving Our Skills through Training & Education
Moving Services & Asset Management
Our Promise
We exist to provide timely cost effective moving and delivery services and administer guidance for fixed asset accountability.
Value We Create
Moving & Delivery
Customer Service
Recycle, Reuse, Reduce
Asset Accountability
How We Create It
Experienced & Professional People
Friendly & Familiar Faces
Department Crossover & Inclusiveness
Competitive Rates
Promote Safety
NCard & Passport Services
Our Promise
We help our customers navigate the identity process with excellent customer service in a welcoming environment.
Value We Create
Help Navigate Identity Processes
Fraud Protection
Print, Copy, Photo & Identification Services
Early Point of Contact for Campus
How We Create It
Accurate & Professional Customer Service
Efficiency, out of Respect for Our Customers’ Time
Open Communication & Teamwork
Organizational Development
Our Promise
We provide strategic, people-centered support and professional OUR promise: development to engage and invest in our employees, build future leaders, and continually improve University Operations.
Value We Create
Enhanced Employee Experience
Future Leaders
People & Culture Strategy
Organizational Effectiveness
How We Create It
Resources & Support
Expertise
Partnerships
Strategic Alignment
Parking & Transit Services
Our Promise
We exist to support the university mission by providing access and services for the good of the campus community.
Value We Create
Access Management
Access to campus that supports the university’s mission and customer needs.
Customer Service
Provide information and directions to use available resources.
Event Management
Service to support the efforts to showcase the university outreach.
Communication & Education
Educate and promote awareness of services and policies available.
Safe Environment
Create an environment that fosters a secure community.
How We Create It
Adaptability
Use experience, knowledge and flexibility to adapt to change and provide positive outcomes.
Mutual Respect
Use active listening to identify issues and provide fair and balanced outcomes.
Accountability
Being proactive to anticipate needs, and resources while being consistent and fair.
Exceptional Leadership
Being decisive making decisions based on relevant information.
Payroll, Accounts Payable & Travel
Our Promise
Fulfill the university’s financial payment obligations and ensure compliance with Federal, State and University regulations and policies, while providing exceptional customer service for students, employees, the University of Nebraska and the State of Nebraska.
Value We Create
Customer Service
We assist internal and external customers to fulfill their requests.
Problem Solving
We research and investigate to resolve issues and concerns.
Training
We provide formal and informal instruction to our customers.
Payments
We fulfill the university’s payment obligations.
Teamwork
We work together for success and customer support.
How We Create It
Knowledge
We have over 300 years of university experience.
People
We are friendly, approachable, and willing to serve.
Teamwork
We work collaboratively and support each other.
Caring
We show respect for our team members.
Work Ethic
We exhibit our commitment with exceptional integrity.
University Police Department
Our Promise
We exist to create a safe and inclusive environment through intentional engagement with our community for the good of the university.
Value We Create
Safety & Security
Provide tools and resources for our community to feel.
Education & Guidance
Provide information and direction to promote safety and awareness within our campus community.
Responsive Service
Provide timely and accessible assistance.
How We Create It
Community Partnerships & Positive Relationships
Fostering interactions that promote collaboration and teamwork.
Engagement & Educational Programs
Outreach to inform and integrate with the community.
Professional & Honorable Leadership
Providing competent and principled guidance by all department members.
Print, Copy, Mail & Distribution Services
Our Promise
To represent the university through combined efforts to provide quality products and services in a timely manner to our customers that exceeds their expectations.
Value We Create
We provide avenues of printed communication that protect the brand and integrity of our customers printing, mailing, distribution of domestic and international needs.
How We Create It
Our team builds trust and value by providing quality and expertise utilizing our industry knowledge, technology and expertise.
Student Accounts
Our Promise
We exist to foster success by accurately and responsibly managing student accounts and teaching financial responsibility for the good of every student and the campus community.
Value We Create
Customer Focused
We value our students and provide honest, accurate and timely information to help them manage college finances.
Cool Collectors
Responsibly manage resources through accurate assessment, timely billing and effective collection of student accounts.
Smart Communicator
We plan communications for maximum effectiveness with intentional timing and clear, concise messages.
Strategic
Innovate thinking, strategic planning and regular review of our processes ensure a positive experience for our students and university community.
How We Create It
Fostering Relationships
Treat others with respect and professionalism and build on common goals to promote unity and trust.
Strength in Knowledge
Constantly increasing knowledge through seeking, sharing and collaboration and using it to improve effectiveness and output.
Adaptable
Always seeking better ways to do things and accepting new challenges as an opportunity to improve and create the best processes.
Fully Committed
We give 110% to our students, our work, and the campus community every time.
Utility Services
Our Promise
We exist to produce and distribute safe, reliable, and efficient utility services to our stakeholders. We invest in our employees by providing education and training in new and innovative technologies.
Value We Create
Produce & Distribute
Provide cost efficient utilities to the campus community.
Reliable Service
Provide consistent utility services by anticipating campus needs and maintaining equipment and distribution systems
Proactive Safety
Engage in proactive operations and maintenance activities, ensuring the safety of employees and stakeholders.
Embrace Innovation
Continually evolve through the use of technology to become a leader in the field of utility services.
How We Create It
Expertise
Maintain a highly skilled workforce, excelling in the operation design and maintenance of utility systems.
Organizational Commitment
Provide continuous opportunities and investment in training and technology to develop staff and upgrade equipment.
Open Communication
Create open lines of communication between shifts, departments, and stakeholders.
Invested Culture
Foster teamwork through positive and questioning attitudes and encouraging a culture of employee independence and empowerment.